Privacy Statement

At LivableLiving, we value your trust and are committed to protecting your personal information. This Privacy Statement (“Statement”) explains how we collect, use, and disclose your personal information when you interact with our website, products, and services.

1. INFORMATION WE COLLECT

We collect various types of personal information, including:

  • Contact Information: name, email address, phone number, and mailing address.
  • Order Information: order history, payment information, and shipping details.
  • Account Information: username, password, and account preferences.
  • Device Information: device type, browser type, IP address, and operating system.
  • Usage Information: browsing history, search queries, and interaction with our website and services.

2. HOW WE COLLECT INFORMATION

We collect personal information through:

  • Direct Interactions: when you create an account, place an order, or contact us.
  • Indirect Interactions: through cookies, web beacons, and other tracking technologies.
  • Third-Party Sources: from social media platforms, online marketplaces, and other third-party services.

3. HOW WE USE INFORMATION

We use your personal information for:

  • Order Fulfillment: to process and fulfill your orders.
  • Customer Support: to respond to your inquiries and provide support.
  • Marketing and Advertising: to send you promotional emails, offers, and updates.
  • Analytics and Research: to improve our website, products, and services.
  • Security and Compliance: to prevent and detect fraud, and comply with applicable laws and regulations.

4. SHARING INFORMATION

We may share your personal information with:

  • Affiliates and Subsidiaries: for business purposes, such as order fulfillment and customer support.
  • Third-Party Service Providers: for services like payment processing, shipping, and data analytics.
  • Marketing Partners: for targeted advertising and promotional purposes.
  • Law Enforcement and Regulatory Agencies: in response to a valid request or as required by law.

5. SECURITY AND PROTECTION

We implement various security measures to protect your personal information, including:

  • Encryption: to secure your data in transit and at rest.
  • Access Controls: to restrict access to authorized personnel.
  • Data Backup and Recovery: to ensure business continuity and data integrity.

6. YOUR RIGHTS AND CHOICES

You have the right to:

  • Access and Update: your personal information through your account or by contacting us.
  • Opt-Out: of marketing emails and promotional communications.
  • Delete: your account and personal information, subject to applicable laws and regulations.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to:

  • Personalize: your browsing experience and recommendations.
  • Analyze: website traffic and user behavior.
  • Target: advertising and promotional content.

8. CHILDREN’S PRIVACY

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children, and we encourage parents and guardians to monitor their children’s online activities.

9. CHANGES TO THIS STATEMENT

We may update this Statement from time to time. Your continued use of our website, products, and services after any changes constitutes your acceptance of the updated Statement.

10. CONTACT US

If you have any questions or concerns about this Statement, please contact us at [email protected].

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